A request to see a copy of the personal data held about an individual user of ART services may come to any authorised volunteer or employee of ART. ART must respond whether the request is made electronically, via social media, in writing or verbally. An individual can make a request using any form of words provided they make it clear that the enquiry concerns a wish to see their personal data.
It is anticipated that, in line with ICO good practice guidance, most Subject Access Requests can be met using secure self-service access to SmART Ringer. This is available to different classes of user within their existing access permissions. The procedure is:
The Administrator will keep a central record of all subject access requests received:
Last Modified: October 2019
Last Reviewed: October 2019
If you have any questions about this policy or data protection you are invited to contact the Association at: